Enrollment Instructions for 835 Transactions

To begin receiving ERAs for any payers going through Zelis Payments, you must first register and enroll with Zelis Payments. Enrolling for ERAs with Zelis Payments is done online and will automatically set you up to receive ERAs from ALL of Zelis Payments’ available ERA payers. To learn more about Zelis Payments, please visit their website: www.zelispayments.com. Please note that while ERAs are free, there may be a fee for EFT payable to Zelis payments directly. If you already have a Zelis Payments account, skip to the next section.

  1. Go to https://www.zelis.com/providers/provider-enrollment/
  2. Fill out the webform with your provider information.
    1. Select Join a Zelis Network
    2. Indicate if you are interested in ACH, Virtual Card, or both.
  3. Once you receive an email from Zelis, continue with the below steps.
  4. You will need the following information to complete your enrollment:
    1. Organization Legal Name and Business Type
    2. Contact Information for your designated EPS contacts
    3. Banking information for payment and fees
  5. After you have logged into your account, you will need to complete the account setup (next 3 steps)
  6. Payment Enrollment: Select your desired method for receiving ePayments by selecting one of these options:
    1. Receive MasterCard Payments to your account
    2. Receive Direct ACH to your bank account
  7. ERA Enrollment: Select “Clearinghouse” from the drop down menu
    1. After selecting this option, you will be automatically directed to the delivery options page where you can select Stedi from the drop down menu
    2. Next, you will need to enter the provider contact information (name and telephone) then select the checkbox to confirm you are an authorized representative of your practice
    3. Click “Submit”
  8. Notifications: Select which notifications you would like to receive and how you would like to receive them. Available Notification Reports:
    1. Provider Payment Alert
    2. Provider Remittance Alert
    3. Provider Daily EOP
    4. Provider Summary
  9. Click “Review Information” to examine the enrollment information you entered – Business Contact, Banking, Data Delivery and the Select+ Service Agreement – on the page. Click “Modify” to make changes to any of the sections
  10. Submit Enrollment: In the “Agreement” section at the bottom of the Enrollment Review page, check the checkbox and click “Submit” to complete your enrollment

If you already have a Zelis Payments account

  1. Login Here.
  2. Once logged in, click 'SETTINGS'. Choose 'ERA Delivery' and update your ERA Delivery contact information.
  3. You will be asked to select your remit delivery method.
    1. Choose 'Clearinghouse'
    2. Select Stedi from the drop-down menu.
    3. Click 'Save'

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Please check off the tasks on the enrollment record once completed. Reach out to Stedi if you have any questions.

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